Terms & Conditions

Your use of this website and our services confirms your agreement to these terms and conditions. If you do not agree with any part of these publishing service terms, please discontinue use of this website and our services immediately.

You must be of legal age in your jurisdiction to access or use our services. By placing an order or making a payment, you confirm that you have read, understood, and agreed to this publishing service agreement, which forms a legally binding contract between you and Pacific Publishings, a USA-based publishing company located in Schaumburg, IL.

Definition of Terms

• Website refers to all content available on pacificpublishings.com
• Customer / You refers to any individual placing an order
• Company / We / Our refers to Pacific Publishings
• Product refers to all services offered under our publishing service terms
• Order refers to any confirmed request for services via payment or communication

Our Services

By placing an order, you agree to purchase services for personal use under this publishing service agreement. All services provided by our publishing company are non-refundable unless stated otherwise and are delivered without warranties, expressed or implied.

REFUND POLICY

We encourage all customers to review our terms and conditions carefully before purchasing. Refunds are only granted under specific circumstances outlined below:

Change of Mind:

• If (for any reason) you change your mind and decide against continuing your project with us after placing your order, you can ask for refund within the first hour of placing your order. A 25% processing fee will be charged in other cases.

Incompetent Delivery:

• Once the work is delivered, customers are only entitled to claim a refund once they have exhausted all the options detailed as under;
• If it does not comply with project requirements (as requested/documented by the customer). We are committed to provide our customers with 100% satisfaction and offer unlimited revisions to ensure that the delivery is up to the mark. We assign, re-assign and re-write your work to ensure complete satisfaction.
• Reserve FREE Pages for future, but of same value and you can avail them at any time.

If we’re still not able to deliver what you asked for, refund will be processed with a mutual agreement on a set percentage (but only in the cases where the delivery is completely off the mark)

Late Delivery:

• We believe in “On Time Delivery” but if, for any reason we fail to deliver the asked service on time, after at least three attempts to contact us, your refund will be processed once it is established through documentary evidence that the late delivery was the company’s fault.

Refund Time Frame:

• Refund requests should be submitted within 120 days of the payment date. Requests received beyond this specified period will not be considered.

Cases where refund will not be issued:

• In case of late delivery due to some minor technical errors, such as grammatical, typing, word count, missing references etc., refunds will be processed with mutual agreement and the company will only settle with partial refund or discounts reserved for future purchases.
• The company will not be responsible for any delay from the client’s end.
• No refunds will be issued for services procured through third-party entities, including book or article publishing on renowned or paid platforms, from Pacific Publishings.
• Discounted service packages
• Subjective dissatisfaction with writing style